Get in Touch
We're here to help you grow with our nature-inspired technology. Have questions about our apps or need support? We'd love to hear from you.
Email Support
For technical support, billing questions, or general inquiries about our products.
support@chelonelabs.xyzResponse Time
We typically respond to all inquiries within 24-48 hours during business days.
Business Hours: Monday - Friday, 9 AM - 5 PM PST
Product Support
Flor AI
AI learning companion for children
SynterAI
YouTube analytics automation
SpellReach
Reddit engagement optimization
Ocean Night Lamp
Coming soon - Sleep companion app
Frequently Asked Questions
How do I get started with Flor AI?
Simply visit florai.app and create an account. Flor is designed to work on any device with a web browser. No downloads required!
Is my data secure and private?
Absolutely. We prioritize privacy and security. All data is encrypted, and for Flor, personal data stays on your device by default unless you choose to sync across devices.
What payment methods do you accept?
We accept all major credit cards through Stripe for web-based products. Mobile apps use Apple App Store and Google Play Store payment systems.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your account settings. You'll continue to have access until the end of your current billing period.
Still Have Questions?
Don't hesitate to reach out. We're a small, family-run business and we genuinely care about helping you succeed.